1. Introductory provisions

These General Terms and Conditions of Sale and Delivery (hereinafter referred to as "Terms and Conditions") govern the relationship between

ROJEK a.s.
ID: 25266411
DIC: CZ25266411
Registered with the Regional Court in Hradec Králové, Section B, Insert 1598.
Phone: +420 494 339 126
Fax: +420 494 322 701

(hereinafter referred to as the "Supplier")


a natural or legal person - the end customer of the Supplier (hereinafter referred to as the "Customer") when purchasing goods and services in the online shop at http:// (hereinafter also referred to as the "eShop").

2. Goods and services offered

  • Woodworking machines
  • woodworking tools
  • transport of goods to the customer

3. Prices

The prices of goods and services are quoted in the price list both without tax and including value added tax and are not increased by any additional charges. The applicable date for determining the price is the date the order or shipping request is sent by the customer, not the date the goods or services are added to the cart. The binding price of the goods or services will be stated in the supplier's proposal for binding order confirmation (proposal for conclusion of the purchase contract).

4. Method and prices of transport of goods

The customer has the option to choose any of the following methods of delivery of the goods:

Personal collection

The goods can be collected in person at U Kapličky 1055, Kostelec nad Orlicí.

Standard operating hours for personal collection are 6:30 a.m. to 2:00 p.m. on weekdays. Upon customer's request, some types of goods can be delivered later, after agreement with the supplier, until approximately 14:30.

Czech Post parcel

If the total weight of the order does not exceed 30kg, the customer is offered delivery via Czech Post.

Alternative shipping

If the total weight of the order exceeds 30kg, the customer can choose an alternative shipping method, which in most cases is provided by GEIS. In case the total weight of the order exceeds ...Kg, please enter the shipping request in the order note. In this case, the supplier's sales staff is contacted and together they select the most advantageous shipping method.

5. Payment method

The customer can pay the goods or services to the supplier by any of the methods listed below:

Payment in cash

In case of personal collection, the goods can be paid in cash directly at the collection point.

Payment in advance

For all modes of delivery, payment in advance against an advance invoice can be chosen. If you have chosen to pay in advance on account, you can make the total payment including VAT to the account number: 112490905/0300 kept at ČSOB a.s., please indicate the order number as a variable symbol. Please wait for confirmation of the availability of the goods and sending the invoice by e-mail.

Payment by cash on delivery

If the customer does not opt for personal collection, payment by cash on delivery can be chosen. In the case of delivery by Czech Post or an alternative carrier, this method of payment is no longer charged.

In other cases, the price for cash on delivery will be included in the shipping quote.

6. Costs for the use of remote means of communication

The costs incurred by the customer when using remote means of communication in connection with the conclusion of the purchase contract (internet connection costs, telephone call costs) are borne by the customer.

7. Claims

Warranty and claim conditions for goods purchased on the eShop are subject to:

(a) the Civil Code (Act No. 89/2012 Coll., Civil Code, as amended) in the event that there is a "consumer" on the customer's side, i.e. a natural person who is not acting within the scope of his/her trade or other business activity or within the scope of his/her independent exercise of his/her profession when concluding and performing the contract (see Section 52(3) of the Civil Code). Any differences are indicatively indicated in the description of the product on the eShop website and bindingly in the documentation (e.g. warranty card) for the respective product.

b) the Commercial Code (Act No. 513/1991 Coll., Commercial Code, as amended) in the event that there is an "entrepreneur" on the customer's side, i.e. a natural or legal business person (see § 2 of the Commercial Code). If the customer provides an ID number when registering, he is automatically considered an "entrepreneur".

In this case, most products are covered by a 12-month warranty period. Any differences are indicated indicatively in the description of the product on the eShop website, and bindingly in the documentation (e.g. warranty card) for the respective goods.

Attention, if the customer does not provide a registration number, despite the fact that he is a "business" and not a "consumer", he deliberately misleads the supplier.

8. Return of goods

The possibility of returning goods without giving a reason is governed by:

a) under the Civil Code, if the customer is a consumer, in accordance with Section 53 of the Civil Code, the "consumer" has the right to return the goods received without giving reasons within 14 days of receipt. In the event that the customer "consumer" decides to return the goods within the aforementioned period, the customer shall:

  • notify the Supplier in writing (by electronic or conventional mail) of the withdrawal from the purchase of the goods,
  • return the complete and undamaged goods with complete documentation to the following address at his own expense:

ROJEK woodworking machines a.s.
U Kapličky 1055
517 41 Kostelec nad Orlicí.

If the customer exercises the right to return the goods, the supplier is entitled to compensation for the costs actually incurred in the delivery and return of the goods. The Supplier is also obliged to refund the sums paid by the Customer within 30 days after the withdrawal from the purchase of the goods.

b) under the Commercial Code, if the customer is an entrepreneur

In this case, the customer's request for the return of the goods is dealt with individually in agreement with the supplier.

9. Protection of personal data

By confirming the order or confirming consent to the wording of these terms and conditions, the customer voluntarily grants the supplier consent to the processing and collection of all personal data provided, in accordance with Act No. 101/2000 Coll., on the protection of personal data, as amended. The personal data obtained from customers is collected and stored by the Supplier in accordance with the applicable laws of the Czech Republic, in particular the Personal Data Protection Act. The Supplier uses the data obtained from customers exclusively for the Supplier's internal use, for the purpose of fulfilling the purchase contract and for the Supplier's marketing purposes.

10. Purchase procedure on the e-Shop


Registration for the e-Shop is not required.


It is not necessary to log in to the e-Shop.

Shopping cart

The customer adds items to the shopping cart by entering the number of items and confirming the selection via the cart symbol located next to the displayed product that can be purchased via the eShop. The contents of the basket can be viewed by "clicking" on the basket icon in the top right corner of the page under the top menu, then the basket status will be displayed. Here the customer can change the quantity of each item ordered, delivery and payment terms. All changes made are automatically saved. The basket is linked to a specific customer as a user, so it is possible to return to it again at any time even after leaving the site. At any time, the system allows the customer to send an "Order". shipping costs can be solved individually by agreement with the supplier.

Sending an order

After the customer has sent the order, it will be accepted by the automatic system for processing and the customer will be sent an "automatic order confirmation". The order will then be forwarded to the supplier's salesperson for checking, who will also check whether the goods are in stock and agree with the customer on possible delivery dates. The customer will then be asked by e-mail to confirm the order in a binding manner.

Sending a shipping request

After sending the shipping request, the customer will be contacted by the supplier's sales staff, who will offer the most suitable shipping method and delivery date for the customer. The customer will then be asked to confirm the order.

Binding order confirmation

In both of the previous cases, the final text of the order placed by the customer will be sent to the email address provided by the customer, confirmed by the supplier, including the final price of the goods and the expected delivery date, which constitutes a proposal for the conclusion of the purchase contract. The purchase contract is only concluded at the moment of subsequent binding confirmation of the order by the customer.

Payment in advance on an advance invoice

In the event that the customer opts for prepayment, he will first receive an advance invoice by e-mail and, upon payment, a tax document for the advance invoice.

Collection of goods

When the goods ordered by the customer are available and any advance invoice has been paid, the customer will be invited by e-mail to collect the goods or will be informed of the dispatch of the shipment by the supplier by the same means.

Transfer of risk of damage and title

The risk of damage to the goods or accidental destruction shall pass from the supplier to the customer upon delivery of the goods to the customer. Title shall not pass to the customer until the goods have been accepted and the purchase price has been paid in full by the customer to the supplier. We therefore recommend that you check the goods or shipment thoroughly before taking delivery.

11. Final provisions

All information provided on the Supplier's website is non-binding and subject to approval by the Supplier.

By confirming the order, the customer confirms that he has read these terms and conditions, is aware of their content and agrees to them. The Terms and Conditions, as valid and effective at the time of sending the order by the customer, are an integral part of the purchase contract concluded between the supplier and the customer. In the event that the Purchase Contract regulates certain issues differently, the provisions of the Purchase Contract shall prevail over the provisions of the Terms and Conditions.

These terms and conditions shall come into force today, when they are published on the Supplier's website, i.e. from 10 June 2013. The Supplier reserves the right to change the terms and conditions.

In Kostelec nad Orlicí, 1 January 2021


The photos are for illustrative purposes only. The right to change prices and errors is reserved!

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Souhlasem se sdílením dat nám poskytnete informace, které potřebujeme pro zlepšování, analýzu a marketing napříč těmito webovými stránkami. Dále souhlasíte s předáním údajů třetím stranám a mimo EU. Prohlašujeme, že Vámi poskytnuté informace jsou zabezpečeny proti zneužití.

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